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Shipping Information

At Verdant Bind, we aim to offer you the best shipping experience for your handcrafted bamboo bags. Every day, we deliver to customers worldwide, ensuring that we provide the very highest levels of service and responsiveness at all times.


1. Order Processing Time

  • All orders are processed and shipped within 12-24 business hours

  • You will receive an order confirmation email immediately after purchase, and a shipping confirmation email with a tracking number once your order has been dispatched

2. Shipping Methods, Times & Costs 

We ship worldwide via reputable international courier services for fast and secure delivery. All shipping costs include full insurance coverage for your order.

Region Standard Shipping Cost Free Shipping Threshold
United States  $12.99 Orders over $330
European Union (Core Countries) €11.99 Orders over €330
Canada, UK, Australia $14.99 Orders over $330
Rest of the World $19.99 Orders over $330

Remote areas may require an additional 1-2 business days for delivery

3.How long will it take for my order to arrive?

Total delivery time = order processing time + shipping time
(This does not include customs delays, weekends, public holidays, and any unforeseen circumstances)

Order Processing Time 

All orders are processed and shipped within 12-24 business hours.

Estimated Delivery Time by Region
Countries & Regions Delivery Time (Business Days)
United States, Canada, United Kingdom, Germany, France, Spain, Italy, Netherlands, Austria, Sweden, Denmark 10-13 Days
Australia, New Zealand, Switzerland, Norway, Finland, Ireland, Belgium, Poland, Portugal, Greece 10-15 Days
Rest of the World 10-15 Days
Note :
  • This table is for reference only. The exact shipping cost and delivery time will be displayed on the checkout page
  • For countries not listed above, please see the actual payment page or contact our customer service

Wrong Shipping Information 

If you have entered the wrong shipping address or contact information, please contact our customer service immediately.
Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after the parcel has been shipped.

 

4.How can I track my order?

Once your order is shipped, we will send you a shipping confirmation email with a unique tracking number. After that, you can:
  1. Click the TRACK MY ORDER link in the email to view real-time shipment status
  2. If the above link does not work, you can also track your package directly on our global tracking partner's website:https://t.17track.net/en#nums,17TRACK supports tracking for over 3300+ carriers worldwide, so you can always get the latest updates for your shipment in one place.

5.Why has my parcel been shipped but the tracking information has not updated yet?

This is completely normal for international shipping. When your package leaves our warehouse, it needs to go through several steps before the tracking information is updated:
  1. The carrier picks up the package from our warehouse
  2. The package is transported to the international shipping hub
  3. The package is scanned and processed for export

This process usually takes 3-5 business days. During this period, there may be no tracking information available. The shipping information will be updated once the package arrives at the international shipping center and is scanned.

So please don't worry and just wait 3-5 days for the information to update. If there is still no update after 7 business days, please contact our customer service.

6. What if the package doesn’t arrive?

We take full responsibility for all packages from the time they leave our warehouse until they are delivered to you.
If you don’t receive your package 60 days after it was shipped, please contact us at support@verdantbind.com. We will either resend a new one to you or give you a full refund at your option.

For Help & Inquiries 

If you have any further questions about shipping, please contact us at:
Email: support@verdantbind.com